 TOPSERVE RESTAURANT WAITER
TRAINING PROGRAMS
Our Waiter Training Programs enhance dining room operations and help every step of the way in developing a compatible, organized, and efficient Restaurant Service System and Staff.
1. Restaurant Service Staff Start-up - Since the Grand Opening is of the utmost importance, let Topserve help your new restaurant hit the ground running. We assist in all areas of the dining room service staff start-up relieving many headaches involved in managing personnel, so that you can attend to other difficult areas of opening a restaurant.
Waitstaff, Bussers, Hosts, Food Runners, and Coffee Attendants are all integrated into the dining room with organization and balance including an initial monitoring and troubleshooting period. Proper service systems must be in place from the start because they are to be used over and over again every day of your business operation even when staff turnover occurs.
Our restaurant staff training will be of tremendous benefit in streamlining operations, ensuring your food service business with a solid start and profitable future.
2. Beginners Program for Waiters - This is an orientation program for potential waiters who are just entering the industry. We begin with a discussion about the restaurant world's advantages and expectations.
Then, the steps of table service will be intensely reviewed covering important areas such as dining room service preparation, awareness, understanding, communication, food and beverage knowledge, service and sales technique (including wine and champagne service), handling of computer systems, food service safety, and sanitation plus an overall review of restaurant customer
service understanding.
These training seminars will help create a solid background for a waiter's future employment and success. Many years of restaurant experience will be shared by our experts, making this training program a great benefit to both employees and employers.
***Topserve offers separate Waiter Training Seminars for Beginners only in the New York City area with job placement assistance included.
For an application to register for the next available seminar: Contact/Sign-up
3. Intermediate Waiter Training Program - This is for semi-experienced waiters needing extra service and sales training for higher dining establishments. The result of taking this program is an increased level of waitstaff skills, more knowledge, and better sales technique - which all translates into higher check averages, higher income, and happier customers!
***Richard is also available for speaking engagements that include lectures how to
provide excellent restaurant and customer service in today's economic environment.***
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