Development, organization and improvement of restaurant dining room service and maintenance systems. We conduct short term (discreet) or long term review, analysis and troubleshooting of restaurant dining room service operations.Read More
This includes staff hiring, training, scheduling, customization of operational and training manuals, restaurant customer service education, and much more. We help your restaurant management and dining room service staff to work smarter.Read More
Looking to advance your Waiter skills, Restaurant Service Management or Culinary skills? We have an awesome selection of multimedia training materials which include DVDs and Books from the Culinary Institute of America at Cornell University.Shop Online
"If Richard works on your restaurant, he will effectively raise both the dining room service and the staff to a highly professional level. Sales and customer retention will increase immediately!"
Juan Ingas, Owner, Sabor Latino Restaurant, NYC
"Richard did an amazing job to upgrade our hotel and restaurant service from the bottom straight up to the top. I was heavily impressed with his knowledge and performance-- both of which helped raise our bottom line!"
Moeun Mawla, Food & Beverage Director, 5-Star Wyndham Grand Hotel & Restaurants, Panama City, Panama